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Privacy Policy

Your privacy matters. We're committed to protecting your data.

Last Updated: March 25, 2026
Simple, Secure VPN Service — We are a straightforward VPN provider focused on privacy. No logs. No tracking. Just secure browsing.

1. Introduction

Shwe VPN ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service. We operate a simple VPN service — our goal is to provide secure, anonymous internet access without compromising your privacy.

2. Information We Collect

We believe in minimal data collection. Here's what we collect and why:

2.1 Account Information

  • Email Address: Used for account creation, login, and service communications
  • Payment Information: Processed securely through third-party payment processors (KBZ Pay, Wave Money, PayPal, Stripe). We do not store full payment details.
  • Account Creation Date: To manage your subscription status

2.2 Usage Information (What We DON'T Collect)

We operate with a strict NO-LOG policy. We do NOT collect or store:

  • ❌ Browsing history or visited websites
  • ❌ Connection timestamps or session duration
  • ❌ IP addresses assigned to you
  • ❌ DNS queries or requests
  • ❌ Bandwidth usage details per session
  • ❌ Any data that can identify your online activities

2.3 Technical Data

  • Server Load Data: Aggregate server performance metrics (not tied to individual users)
  • Application Version: To ensure compatibility and deliver updates
  • Anonymous Crash Reports: Optional reports to improve service stability

3. Security Measures & Port Blocking

We implement robust security measures to protect our infrastructure and ensure a secure experience for all users. As part of our security posture, we block potentially dangerous ports to prevent abuse and enhance network security.

3.1 Blocked Ports

To maintain a secure and abuse-free environment, the following ports are blocked on our network:

Port Protocol Reason for Blocking
25 SMTP Prevents spam email relay and email server abuse
135-139 NetBIOS Blocks legacy Windows networking vulnerabilities
445 SMB Prevents ransomware and worm propagation
1433-1434 SQL Server Prevents database attacks and SQL injections
161-162 SNMP Blocks network device reconnaissance
23 Telnet Blocks insecure remote access protocol
3389 RDP Prevents unauthorized remote desktop attacks
1080 SOCKS Proxy Blocks proxy chaining and abuse attempts
1723 PPTP Blocks insecure VPN protocol (we use ShadowSocks only)

These port blocks are standard security practices for VPN providers and help ensure our service remains safe and reliable for all users. All standard web traffic (HTTP/HTTPS on ports 80, 443) and VPN traffic (ShadowSocks on secure ports) work normally.

3.2 Encryption & Protocols

  • Protocol: ShadowSocks with AEAD (Authenticated Encryption with Associated Data)
  • Encryption: AES-256-GCM or ChaCha20-Poly1305 for maximum security
  • Authentication: One-time key authentication per connection
  • DNS: Encrypted DNS queries to prevent DNS leaks

4. How We Use Your Information

  • To provide, maintain, and improve our VPN service
  • To process payments and manage subscriptions
  • To respond to customer support inquiries
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations when required by law

5. Data Retention

We retain account information for as long as your account is active. When you delete your account, we permanently remove all personally identifiable information within 30 days. Aggregate, anonymized statistics may be retained for service improvement.

6. Third-Party Services

We use trusted third-party services to operate our business:

  • Payment Processors: KBZ Pay, Wave Money, PayPal, Stripe — each with their own privacy policies
  • Hosting Providers: Secure data centers in US, Singapore, Finland, and Japan
  • Email Service: Transactional email provider for account communications

These third parties are contractually obligated to protect your data and use it only for providing services to us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request account deletion (contact support)
  • Data Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover we have inadvertently collected data from a minor, we will delete it immediately.

9. International Data Transfers

Our servers are located in multiple countries (US, Singapore, Finland, Japan). By using our service, you acknowledge that your data may be transferred to and processed in these locations. We ensure appropriate safeguards are in place for international data transfers.

10. Cookie Policy

Our website uses only essential cookies for functionality (login sessions, language preferences). We do not use tracking cookies or analytics that collect personal data. You can disable cookies in your browser, but some website features may not work properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through a notice on our website. The "Last Updated" date at the top of this policy reflects when changes were made.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We believe in privacy by design. Simple VPN service. No logs. No tracking. Just secure browsing.

Your data belongs to you — we're just here to help protect it.